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October 13–14, 2025
Hilton Cleveland Downtown

 

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Be Part of the Experience — Register Today!

Deadline to Register: August 29, 2025

Partner Registration

Hotel Accommodations

Overnight accommodations are included for the night of October 13.  Room reservations will be made on your behalf. 

If your stay requires additional room nights, please submit a request to noelle.grinley@conferencedirect.com for rates.

 

To reserve your room, complete the form. If you don't need a room, simply check the box and complete the required fields.

Hotel Check-in & Check-out

Check-in time is 4 p.m., so your room may not be ready when you arrive. You can pre-check into your room and head to the Synergy Registration Desk at the 5th floor Lakeside Foyer to store your bags until your room is ready.

Note: A personal credit card is required at check-in to set up your incidental room account. A $100 per night room hold will be placed on your card for any incidentals and settled at check-out.

Check-out is at 11 a.m. Be sure to depart your room before breakfast and settle any incidental charges with the front desk. Luggage storage will be provided for the remainder of Synergy. You can check out of your room at the front desk, through the TV in your guest room, or by using the Hilton Honors app if you’re a member. Receipts will be sent to the email address provided at check-in. If you want a hard copy of your receipt, please stop by the front desk.

Note: Sequoia will cover the cost of your room and parking. All incidental charges will be billed to your personal credit card at check-out.

Parking at the Venue

Self-parking is available at the hotel and will be covered on your behalf in the Huntington Garage, located across from the hotel's front entrance and connected by an underground tunnel. Please follow the parking instructions below:

  1. Upon entering the garage, collect the parking ticket provided.
  2. Be sure to park in the designated “Hilton” parking areas in the garage.
  3. Exit the garage at the West 3rd or Lakeside Ave gate. Take the tunnel located on the 2nd floor to the entrance of the hotel. Hotel guests may access the tunnel using their room key during closed hours (11 p.m.-6 a.m.), or verifiable guests can be “buzzed” in via the video-com.
  4. At check-in, present the parking ticket to the front desk to activate your parking privileges and to ensure charges are routed to the group account. Your room key (or digital key for Honors Guests ONLY) provides access to in and out privileges.
  5. Upon check out, keep your room key as you will need it to exit the parking garage. You can deposit your room key in the box provided.

Note: For guests with mobility issues, you may use the hotel valet parking service at the hotel entrance on Lakeside Avenue. All charges will be included on your behalf and routed to the group account.

Individual Event Details

Important information surrounding your individual details (table and team numbers, breakout session groups, etc.) will be emailed directly to you in the week preceding the event. They will also be available in printed form at the registration desk on the 5th floor Lakeside Foyer the day of the event.

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